Calls arrive after hours, during peaks and on public holidays, and voicemail holds none of them. An AI voice agent answers every one of them, in Arabic or English, hears the caller out, and handles the question or the booking in a single conversation. Built by MEDI with Unirsal.
Working hours, branch locations, required documents, process steps, services, pricing, payment methods, warranty. Every reply comes from content your team writes and approves in an admin portal, and it is live on the next call — no model retraining, no developer.
It takes the details, checks availability against your scheduling system, confirms the slot and triggers the WhatsApp confirmation through Unirsal. The caller rings off with an appointment rather than a promise of a callback.
The caller asks for a time
Name, service, branch, preferred slot
Availability, against your own system
The slot is held and read back
WhatsApp confirmation via Unirsal
Stated in US dollars, excluding applicable taxes. Converted from Jordanian dinars at the pegged rate; the contract is written in dinars. Voice consumption is billed on actual usage, and third-party telephony and messaging fees are subject to the final agreed scope.
Send us the questions your team answers twenty times a day and the system your bookings live in, and we will scope a deployment against them.
