AI assistants
Customers on WhatsApp or in your app get their request carried out in the conversation, with a reference for what was done.
An assistant on your WhatsApp number or inside your app identifies the customer, reads their live record and carries the request out: the order changed, the return opened, the slot booked. The customer is told what was done and given the reference. You decide what it may read, what it may change, and when it asks your team first.
What you get
- An assistant on your WhatsApp number or inside your own app
- Actions on your own systems: bookings, orders, returns and updates
- Limits you set on what it may read and change
- Answers your team edits, live on the next message
- A log of every action, and a dashboard of volume and completion
Messaging assistant
Request done
مساء الخير، وين وصل طلبي ٤٤١٩؟
21:14
مساء النور. طلبك ٤٤١٩ طلع من المستودع اليوم، ويوصلك بكرة قبل ٦ العصر.
21:15
غيّر العنوان
21:16
أبشر. اكتب لي العنوان الجديد.
21:17
حي الياسمين، شارع أنس بن مالك
21:18
تمّ. عدّلت العنوان على طلبك وبلّغت المندوب، والموعد نفسه بكرة قبل ٦ العصر.
- الطلب
- ٤٤١٩
- العنوان
- حي الياسمين
- المرجع
- CHG-4419-02
21:19
Tap a reply on the phone to take the customer’s part.
Your team’s view
Order 4419
- Customer
Good evening, where has my order 4419 got to?
identify_customer
Matched to a customer record by phone number
read_order
Order 4419 read: left the warehouse today
- Assistant
Your order left the warehouse today and arrives tomorrow before 6 pm.
- Customer
Change the address
- Assistant
Of course. Send me the new address.
- Customer
Al Yasmin district, Anas bin Malik Street
check_coverage
Al Yasmin is inside the delivery area
update_address
New address written to order 4419, courier notified
- Assistant
Done. The address is changed and the courier told. Same time, tomorrow before 6 pm.
Reference given
CHG-4419-02
Handed to a person
Not needed
Who it is for
Businesses whose customers already message them on WhatsApp, and who want each conversation to end with the request done.
Other services
AI voice agents
Your inbound calls answered at any hour, in Gulf or Levantine Arabic or English, with the task done inside the call.
Platforms and apps
The system your operation runs on, from orders and members to invoicing and reporting, built around how you work.
Brand and web
A brand and a website that say clearly who you are, kept current with monthly content and motion.
Tell us what you want to build.
One email is enough to start. We reply within two working days with a clear read on scope and timing.